If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Update to the latest version of iTunes – Apple Support You’ll need access to either a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS).ĭownload and use iTunes for Windows – Apple Support If you’ve forgotten the passcode on your iPad, or your iPad is disabled – Apple Support If your iPhone/iPad indicates that it is disabled/unavailable/locked-out, or you have forgotten your iPad passcode, you have no alternative other than to follow this process: IPadOS 15.1 and earlier - and all devices that are Disabled ![]() You will be able to restore data from a pre-existing iCloud backup without the use of a computer, but will require a PC/Mac to restore data from an iTunes backup. How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support IOS/iPadOS 15.2 or later with a forgotten PasscodeĪpple has introduced a procedure with which to reset an iPad or iPhone with a forgotten Passcode - allowing you to use your AppleID and associated Password to reset your device. If you cannot use the new Passcode Reset feature, you must use another method. Temporarily use your old passcode when you forget your new passcode on iPhone or iPad - Apple Support Passcode Reset gives you 72 hours to use your old Passcode to access your device when you access your device in this way, you must change your passcode again immediately: If you have changed your passcode in iOS/iPadOS 17 and later - and have since forgotten the new Passcode - you may be able to recover access using your previous Passcode. IPadOS 17 or later with a forgotten Passcode ![]() ![]() If you see an iPhone or iPad unavailable message or Security Lockout screen - Apple Support You may find this support page to be helpful: If you see a waiting period you can wait and try again to input the correct Passcode otherwise, the iPad must be restored. An iPad will be disabled or indicate that it is unavailable if an incorrect Passcode is entered too many times.Ī forgotten or unknown iPhone/iPad passcode cannot be recovered - and neither can it be reset or modified from another device.
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